[NTLUG:Discuss] Any Linux Friendly ISPs left?

[Steve Baker]

Rick Cook wrote:
> 
> > I've been using Internet America for *years* with Linux - no complaints so
> > far.  A week ago, the email system failed for an hour or two - that's the
> > *ONLY* problem I've had in all that time.
> >
> 
> I have been reading the responses to this simple request and have not really
> seen an answer. Some how, I don't think that "Linux agnostic" or "Ignoring
> Linux" quite live up to "Linux Friendly" or "Supports Linux".  I am not arguing
> the merits of any of the ISPs that have been presented, simply the
> responsiveness to the original question.
> 
> [Steve, this is not picking on your response, yours was just the active one
> when I hit the reply button]

Yes - I know what you mean.  Internet America are certainly 'agnostic'
in this matter.  However, I have probably only phoned customer support
about 3 times in the past 6 years - the first time "How do I set it up
under Linux?" - they told me that they didn't support Linux directly - but
had no problems with me using it if it would work.  Then they game me the
web site of some other member who had written up an Internet-America/Linux
HOWTO.  One other time I had a problem, they redirected me to a different
support guy "who uses Linux at home" - and who was very helpful.

I don't know how much more useful an ISP who "Supports Linux" would have
been.  I'd rather have an ISP who you don't *have* to call for support
than one whose customer support is good.

Well, maybe I've just been lucky.

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