[NTLUG:Discuss] dsl or cable modem w/ static IP in Richardso n?

[Steve Egbert]

I've been repeatedly asking for a static IP address to no avail.

Not sure if this is a departure from static to DHCP address on AT&T part.

Steve

> -----Original Message-----
> From: Matthew Stevens [mailto:mstevens at handango.com]
> Sent: Monday, December 18, 2000 12:14 PM
> To: 'discuss at ntlug.org'
> Subject: RE: [NTLUG:Discuss] dsl or cable modem w/ static IP in
> Richardso n?
> 
> 
> AT&T at Home now will not install without an approved OS 
> installed at the time
> of installation. They don't care what you run after that but 
> you will have
> to have a Win 95/98/NT/2000/ME installed and they can't be the server
> editions of NT or 2000 just  Workstation or Professional.
> 
> Beyond that they will provide you with a static ip address 
> although they
> will set you up to use DHCP. In my experience it's been best 
> the less I rely
> on AT&T for anything. SO I don't use their DHCP, mail, new 
> nothing but the
> cable line for access which when it works is great. When it 
> breaks it takes
> a week to fix, regardless of the reason. The reasons in the 
> last year have
> all been to human error when they've been working on the 
> lines, boxes and
> such in the neighborhood. That being said I've gotten faster 
> resolution to
> bug and pester them and work my way up the chain of command. 
> It doesn't help
> when their support centers are all over the country.
> 
> Matthew Stevens
> Hardware Manager
> Handango
> www.handango.com
> mailto:mstevens at handango.com
> Direct: 817-804-2206
> Phone: 817-280-0129 ext. 206
> Tollfree : 866-HANDANGO
> Fax: 817-548-2182
> 
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