[NTLUG:Discuss] Help! I'm under attack by my ISP!

[Steve Baker]

David Ross wrote:

> I am in Seagoville and stuck with Cebride Cable. DSL claims to not be 
> available,but friends down the street have it and enjoy downloading at 
> 300-400k regularly.

You might want to try some different DSL providers.  The first couple I
approached here in Cedar Hill swore up and down that I was outside the
service area - but I checked the distance on a map and I was comfortably
inside the area.

Eventually, I called SWBell and they said I could get DSL with no problems.

When I called back to a couple of the other (cheaper) providers - who are
only leasing the service from SWBell afterall, they said that sometimes
SWBell tried to lock them out of getting customers by providing them
an inaccurate database of who was and was not in range.

I suspect the truth is more that these other guys have outdated databases - but
who knows?

 > I call TS they say "Nothing wrong on our end".
> THEN WHY CAN'T I CONNECT??? Never tell them you use Linux (that my friends is 
> an hour long story by itself)

Yes - *NEVER* say that on a service call.

---------------------------- Steve Baker -------------------------
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