[NTLUG:Discuss] KnowledgeBase Product?

[Robert Citek]

On Friday, Aug 20, 2004, at 08:16 US/Central, Chris Albertson wrote:
> I'm looking for a knowledgebase product (web based, of course). I need 
> something that is set up like an FAQ where people can either search a 
> listing of categories, or they can type a question in and see if it's 
> been answered before. Also, if they can submit a question to be 
> answered, that would rock as well.
> Any suggestions?

How about a wiki?

- web-based
- people can type in questions on a page
- others can answer it
- has search capabilities
- built-in CVS-like capabilities
- authentication (if you want/ned it)
- web-based administration (if you want/need it)

An example of how a wiki can be used as a knowledge base:

   http://en.wikipedia.org/wiki/Main_Page

The CWE-LUG uses a simple wiki called usemod, just Apache w/CGI and a 
200k perl script:

   http://www.cwelug.org/cgi-bin/wiki.cgi?HomePage
   http://www.usemod.com/cgi-bin/wiki.pl

Regards,
- Robert