[NTLUG:Discuss] KnowledgeBase Product?

[Stuart Johnston]

Chris Albertson wrote:
> I'm looking for a knowledgebase product (web based, of course). I need 
> something that is set up like an FAQ where people can either search a 
> listing of categories, or they can type a question in and see if it's 
> been answered before. Also, if they can submit a question to be 
> answered, that would rock as well.
> Any suggestions?

Perhaps RT + RTFM?  http://www.bestpractical.com/products.html