[NTLUG:Discuss] Sharing a service experience

[Chris Cox]

Andrew Brown wrote:
... Toshiba service experience snipped ...

I just bought my wife a Dell refurbed Lat D600.  Great
Linux laptop btw (everything work, incl wireless).
But the USB ports were broken on the thing, and when
I went into VMware, I would get massive feedback
through the speakers and everything would lock up.
Made a service call, Dell was out there the next
day and replaced the motherboard on the laptop
in 5 minutes (I'm not kidding).  Fixed the USB
ports and the sound problem.  Hard to beat Dell's
3 year warranty... well.. at least I had a good
experience with it.

That D600 is running SUSE 9.2 (if that matters).