[NTLUG:Discuss] Fedora core 4 can not detect IP

[Leroy Tennison]

Terry Henderson wrote:
> On 6/20/06, Dennis Rice <dearroz at comcast.net> wrote:
>   
>> I have had a similar problem with Comcast when I changed PCs for the
>> router / firewall.  Their standard answer was that it had to be a MS
>> Windows machine and that it required "registration" using their
>> software.  My response - I'm running Linux and it is not your
>> responsibility.  They argued saying that it had to be MS and I said no.
>> I finally told the phone tech to pass me to the supervisor.  The
>> supervisor then told the phone tech to do it himself, that I did not
>> have to run the software.
>>
>> Try arguing with the cable people, it might work.
>>
>> Dennis
>>
>>
>>     
>
> I think the only problem is that they don't know *how* to provide
> support for Linux.    When they give you answers like that, you can
> bet that the person on the other end of the phone has never even seen
> a Linux system and will be totally clueless, they just don't know how
> or what to do.
>
> _______________________________________________
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>
>   
Other tricks in this situation.  Say "I want to connect from a PC where 
I don't have the freedom to install your software" (it's true, Linux 
isn't going to run their Windows software...)  Next, ask "Could you give 
me the various settings I need to configure a connection?"  Hopefully 
this will allow you to get any significant configuration information 
(like DNS addresses, etc.)