[NTLUG:Discuss] Commercial linux support options

[Chris Cox]

David Stanaway wrote:
> Thanks for the input guys.
> Kind of what I thought.
> 
> Novel is politically incorrect where I am at - leaves RHEL or a 
> different vendor.
> 
> How much of a pain are custom kernel builds in RHEL? Do roll your own 
> kernels burn your support?

Technically, yes.
But are you going to have a kernel problem?  And, you could always
keep the original "supported" kernel around just for problem
replication.

> 
> Thomas Cameron (Red Hat) wrote:
> Robert Citek wrote:
>>>> On 09/24/2007 11:04 AM, Thomas Cameron (Red Hat) wrote:
>>>>> David Stanaway wrote:
>>>>>> I am looking for some different support options for some of my linux 
>>>>>> systems being used at work right now.
>>>>> I have nothing but admiration and respect for the Debian project.  But
>>>>> if you want commercial support, there are really two options - Red Hat
>>>>> and Novell.
>>>> What about Canonical and Prodigy for Ubuntu and Debian, respectively?
>>>>
>>>> I'm asking out of curiosity as I know nothing about any of those 
>>>> companies other than what little I've read.
> I know of no one who is using Canonical support, so I just don't have
> any current data about the quality of their service.
> 
>>
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