[NTLUG:Discuss] Remote assistance utility

Matt sohomatt at gmail.com
Fri Mar 14 20:42:49 CDT 2008


I have mine and my wife's parents on the single click.  Easy on them and
easy on me too!

M

On Fri, Mar 14, 2008 at 11:02 AM, Richard <ntlug at rain4us.net> wrote:

> Daniel Hauck wrote:
> > I seek something free and easy.
> >
> > Like many here, I am often the 'technical support' for friends and
> > family and they mostly use Windows.
> Windows...check..
> > Wouldn't it be nice if we had access to one of those snazzy remote
> assistance tools we've seen used by various other support services?
> >
> > You know, the ones where the user visits a web page and then the support
> > person can control your desktop and do whatever is needed?
> >
> I think you're looking for.....
> http://www.uvnc.com/addons/singleclick.html
>
> There are many flavors of VNC... I enjoy the screen scaling in UltraVNC
> so that I can see other people's high resolutions on my measly 1024x768
> screen without having to deal with scroll bars.
>
> --
> Richard
>
>
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