[NTLUG:Discuss] What is the problem? router or cable?

Brian Koontz brian at pongonova.net
Tue Jun 30 23:39:34 CDT 2009


Forgot the link:

[1] http://www.speedguide.net/read_articles.php?id=1197

(Yes, I top-posted.  Get over it.)

  --Brian

On Tue, Jun 30, 2009 at 11:34:50PM -0500, Brian Koontz wrote:
> On Tue, Jun 30, 2009 at 05:14:37PM +0000, m m wrote:
> > except internet light which turned to yellow and blinking.
> > yesterday I replaced a brand new Linksys router, it is even worse.
> 
> Linksys is crap.  I can't tell you how many Linksys boxes I've gone
> through (some new, some hand-me-downs).  It's low-end Cisco gear with
> buggy firmware.  You'll be better off with the Belkin.
> 
> As for your problem: I have occassional timeouts with TW, usually late
> in the evening.  Something you might want to check is your modem
> signal-to-noise ratios [1].  I had a lot of noise at one time, resulting in
> reduced throughput.  I carefully charted throughput using the speed
> tests on dslreports.com/speeedtests over a several-day period, then
> talked to TW.  It took a couple of reps (if I figure out I'm not going
> anywhere with a particular rep, I politely end the call as soon as
> possible and call back...there are some reps that have a clue, most
> don't), but they finally did some line checks and figured out there was
> a problem at their end.  My throughput times are over 3M/750K now, which
> is about par when running WPA over a wireless connection.
> 
> I realize your problem isn't about throughput, but I would take a
> similar approach to your problem.   Get your SNR numbers, and be
> prepared to call several times until you get a rep that knows something.
> 
>   --Brian
> 
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