[NTLUG:Discuss] Re: Strange Request, Maybe?

[Steve Baker]

WILLIAM PEARSON wrote:

> You see though, since Microsoft has had a tight grip on the PC market for
> so many years, well into the MS-DOS days. They could dictate with some
> authority what people would use and how they could use it. Which is why so
> many companies are so complacent using MS products, even though they may
> actually know it isn't as reliable as other products out there. They get a
> warm fuzzy feeling knowing that when they dial tech support when their
> server crashes that they will immediately get a person or at least a
> machine telling them to wait 'n' amount of minutes for a free
> representative.

Hmmm - did you see that paper that was floating around on the net about
the comparison between the quality of Microsoft's $50 tech support and
that of "The Psychic Network" for the same set of three problems?

(Hint - you don't have to read it - you can guess the answer!)

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