[NTLUG:Discuss] ...a little more on AT&T as it stands...

[Fred James]

We have several people effected adversely by the AT&T "no static IP" 
rule, and so our help desk, and security people are taking it seriously.

Our help desk got a response from AT&T this afternoon that indicated 
that AT&T "may" think about "other service" after the network is stable 
- ETA late January, first part of February, 2002.  Right now they are 
just happy that it works (that is, wherever it works - some places 
around the country it doesn't work at all yet).  They said that the 
Dallas area went "really well" - so you can imagine what that means for 
some other areas.

Our help desk manager was on hold and online to AT&T, at the same time 
today, and he said his hold time today (in two segments) equaled about 1 
1/2 hours, and his queue number on line was 700+ in the morning, and 
well over 1000 in the afternoon.  He said he talked to the highest 
supervisor he could, who in response to a request for a name, or number, 
of someone higher to talk to, said he could only give out a PO box 
address, and nothing else.

No proof that isn't smoke, but there you have it.


-- 
...make every program a filter...