[NTLUG:Discuss] networksolutions

[Neil Aggarwal]

Annette:

My opinion of NSI is that they are pulling every dirty trick
in the book to try to hold onto customers.  I think it is
amazingly unscrupulous of them.

I have been attempting to transfer the domain of one of
my clients and getting the same problems as you.

So, you are not alone.  Also, thanks for posting their
phone number, I hope they get flooded with angry calls.

Thanks,
	Neil.

--
Neil Aggarwal
JAMM Consulting, Inc.    (972) 612-6056, http://www.JAMMConsulting.com
Custom Internet Development    Websites, Ecommerce, Java, databases


> -----Original Message-----
> From: discuss-admin at ntlug.org [mailto:discuss-admin at ntlug.org]On Behalf
> Of asenec at senechalle.net
> Sent: Monday, October 21, 2002 8:59 PM
> To: discuss at ntlug.org
> Subject: [NTLUG:Discuss] networksolutions
> 
> 
> Has anyone else had problems getting a domain registered
> with nsi transferred to another registration company?
> I've been trying for no less than 6 weeks now to get
> one of my domains transferred to a new company from nsi.
> 
> Requests are sent to networksolutions to send me the 
> authorization to transfer request so that I can confirm
> the move, but nsi doesn't send me that authorization request.
> 
> During this 6-week timeframe, I've received several posts from nsi
> reminding me that the domain in question was due to 
> expire on Oct 27; and, so that I would not lose my domain,
> I renewed it with nsi for a year--I received acknowledgement
> of renewal from nsi virtually instantaneously on submission--
> so I know networksolutions has my correct email address and
> has no problem getting mail to me.
> 
> In any case, if anyone else has had a like problem, how did you
> resolve it?  If no one else has had a like problem, be advised that
> you might--I've been told that this has been happening to a lot
> of nsi customers who are trying to move domains to different
> registration companies (nsi pulling a deceptive business tactic--
> surely not :)
> 
> Oh, and because I like to share useful information and help
> out those good ol' boys at nsi who seem to be giving me so much
> help at the moment, here is a contact number for nsi which
> you all might not have:
> 
> 	888 642 9675
> 
> 
> Annette
> 
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