[NTLUG:Discuss] High speed access.

[bkontr@yahoo.com]

--- Ron Hamilton <ronhamilton at gmx.net> wrote:
> On Sun, Mar 09, 2003 at 07:05:03PM -0500, Rob
> Apodaca wrote:
> > One thing that I'd like to point out with attbi;
> The initial setup is
> > not linux friendly. In order to 'register' your
> cable modem after the
> > guy installs the cable stuff, you will either need
> a fairly powerful MS
> > computer to run attbi's MS only cdrom (I think
> they have mac too but no
> > linux) OR a browser capable of running screwy java
> junk.
> > 
> I'd like to echo that.. my last setup with attbi was
> a complete
> nightmare.  They refused to deal with me once they
> asked the question
> "What operaing system do you use?" and my answser
> wasn't any version of
> windows... I don't have *any* machines that still
> have windows on them
> in the house so they ended up giving me one of the
> old type modems that
> worked fine in my last residence and of course works
> fine here as well.
> 
> Also attbi has been terrible with their billing with
> me.  When I moved
> last time I told them to change my service from
> location A to location
> B... well 6 months later they hit me with a huge
> bill.. they were
> charging me for service at both locations.. I had to
> jump through
> several hoops to get it straightened out, but last
> month when comcast
> bought them guess what?  More billing problems..
> they're back to wanting
> all that money again.. 
> 
> I think speakeasy is looking better and better all
> the time.
> -- 

I feel the need to jump in on this conversation also. 
ATTBI is a decent service but don't expect anyone in
thier support department to have a clue on how
linux/unix works.  I recommend having a computer with
Windows on it for the installer to verify the modem is
OK ect, because the installers only deal with Windows.
 When the modem is first initialized it stores the mac
address, so after you move over to the Linux box you
will have to reset the modem (there's usually a reset
switch somewhere) so it can capture the hardware
address of the new NIC. The other bad things about
ATTBI are that they discontinued static IPs  and won't
allow you to run a server. Other than those small
complaints I have used them for some time and they
have been fairly decent considering the cost. 

Cheers,
BK

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