[NTLUG:Discuss] Something to ponder (bad Linux enterprise experience article)

[fredjame]

Ya'know...that article reminded me of an EDI project I am involved in at 
work - I run the UNIX database servers involved.  A customer of ours is 
insisting on EDI invoices - period, end report.  Corporate has used a 
particular EDI product before, so the financial folks in our "business 
unit" picked it for use here and now.  There was the usual promise of 
meetings, discussions, and maybe some training, right,  Well the 
software arrives and it is a package that runs on MS, so without any 
discussion it was handed over to a guy who loads software on MS 
machines.  Then he says to me, so where is the file I need for EDI to 
send?  Yeah, yeah...the answer is obvious, but I need these guys to 
understand what they are dealing with because I don't have time to 
babysit an MS box, and also I don't want the project to fail, OK.  So I 
am doing my best to nudge them toward a good, supportable conclusion.  
Fortunately the network guys here are in favor of the process I am 
advocating, so just maybe ... Oh, well.

Chris Cox wrote:

> Most of the problems raised have some validity... our attitudes
> need adjusting... I see it even on the NTLUG list from time
> to time.  Patience and understanding are key.
>
> There are definitely Linux success stories that go contrary
> to this article and there are some things stated that are
> certainly incorrect... but I think there are things we
> can take to heart in the article as well.
>
> Let me know what you think:
>
> http://www.internetwk.com/breakingNews/showArticle.jhtml?articleID=13000597&pgno=1
>
>
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>
>

-- 
...small is beautiful.