[NTLUG:Discuss] KnowledgeBase Product?

[Chris Cox]

Chris Albertson wrote:
> I'm looking for a knowledgebase product (web based, of course). I need 
> something that is set up like an FAQ where people can either search a 
> listing of categories, or they can type a question in and see if it's 
> been answered before. Also, if they can submit a question to be 
> answered, that would rock as well.
> Any suggestions?

Seems like this question pops up a bit.  I'll give the same answer
I did last time... we (Sterling Commerce) use phpBB.  It's very general
purpose, just a bulletin board system... does support searching and
creation of categories for posting.  Not really specific to a task.
But we like it.

http://www.phpbb.com