[NTLUG:Discuss] Looking for decent broadband service

[Mark Hanna]

yeah Chris, you're right.. I have a hp filter not an amp in the attic... I didn;t think that sounded right after I sent it

but I was having the exact same problems Brian described...

The cable modem issue I had only started after we moved to a new address and it's been problem free every since.  Comcast has even increased my service twice unsolicited and at no extra cost.

I also had a cable modem when I was in Omaha (over 7 years ago) and never had a problem with it.

I tried DSL when I first moved here and that was an absolute disaster.  

It took 2 weeks, over 50 hours on the phone with 3 different tech supports (phone company, dsl provider and isp), 75 pages of written notes regarding every converstaion I had with TS, speaking to 35 differnt people (and yes I have all their names still) and 3 visits from a tech to my residence before, I (not WE, but I)  finally got it to FUNCTION.

'They" had provisioned me to a "virtual circuit" and only after I asked what the "VC" meant in the circuit code did the tech support guy basically say 'Oh hell, let me change that"... attention to details, folks... 

After another 2 weeks of the connection being down more then it was up and sloooowwwww throughput, I gave up and swtiched to cable modem.  I can't imagine how a more "typical" end user (like my parents) would have ever gotten it resolved.

just one guys experience with DSL (Danger Will Robinson, Danger)... obviously other people have had success and are happy with DSL


>>> cjcox at acm.org 12/08/04 12:48PM >>>
Mark Hanna wrote:
> I had the same issue with Comcast until I demanded they put an amp/spiltter close to the demarc.  No more problems since.
> 

I know our high pass filter/splitter is in the attic.  No problems
with Comcast.  Love the performance (been with it since @Home).

> 
>>>>bkontr at comcast.net 12/07/04 12:32PM >>>
> 
> Hey everyone,
> 
> I  want to ask what people on this list would recommend for reasonably 
> priced broadband service that works OK with Linux.  I am currently using 
> Comcast, but I'm having Internet connection reliability issues when the 

I don't live where I have a choice though.  No DSL in my area (N. Frisco).

_______________________________________________
https://ntlug.org/mailman/listinfo/discuss