[NTLUG:Discuss] OpenSUSE

[John Jeffers]

At 02:06 PM 06-05-06, you wrote:
>Actually I wrote to ubuntu asking for prices for escalation or indirect
>support for integrators, or support organisations. Thier website says to
>write for details. I wrote on April 27th and have not had anything but an
>automatic reply generated immediately after I wrote. If this is
>typical....then......what kind/quality of support can one expect????
>Wish i knew the email address for Mark Shuttlesworth  :-)  . *


I'll let you guess it's mark@?  and he is very active on the ubuntu 
lists including ubuntu-announce and does not disguise his address.

Their product manager may not have gotten to you, been promoted, they 
do have organizational problems themselves since Dapper at RC2 is 
about to go gold and they are growing very fast.  One can use one of 
the other lists to ask who's got that issue now.

Canonical like Debian does expect people to use the lists wiki's and FAQ's

I can however personally recommend Starnix since the owner has been 
on the Toronto LUG and helped me out in tlug and been well respected 
in the open source community for a long time as he claims.  He also 
supports several flavors of Unix as well.  Historically TLUG was 
70/30 Redhat/Debian and now appears to be 70/30 Ubuntu/Debian ever 
since the Fedora fiasco.

<http://www.starnix.com/>Starnix Care, Inc., Toronto, Ontario. We 
have provided Open Source and Linux support in the US and Canada 
since 1998. Our team has more than 25 years experience developing, 
deploying and maintaining custom Open Source and Linux based 
solutions. We have experience with many distributions and flavours 
including Debian, SUSE, and Red Hat, and are excited by Ubuntu's 
growing presence on the desktop.