[NTLUG:Discuss] Printer Software Issues

[Bobby Sanders]

Could it be as simple as going from a 32 bit OS to a 64?  I had this 
problem recently and Dell was no help in providing a new driver!

Bobby

On 08/27/2012 11:15 PM, James Hines wrote:
> Hi All,
>
> Need advise on both of my printers which seem to be malfunctioning at the
> same time.  I have a Canon PIXMA MX310 and a Dell Laser Printer 5100cn.
>
> Canon MX310 - Using the downloaded Fedora 17 MX310 driver when attempting
> to print, the printer status shows "unable to send data to printer."  I ran
> the troubleshooter and after asking for my root password twice (under
> administrative and local root), it said I needed to enable my printer.
> When I attempted to do this, it asked for my root password yet again.   I
> did and it would print but not a complete page although a print preview
> showed everything on the page.  Also, it keeps reverting back to enabled
> unchecked and will ask for root password if I changed any printer
> settings.  Further, when I try to shut down my MX310 machine, it won't.  It
> would just be stuck on "shutting down" on the status light until I pulled
> the plug on it.  I tried deleting the driver and downloading another one
> but no such luck-same problems.  What surprises me is when I used this
> printer to print a document using a windows systems with a windows driver,
> everything worked fine.  The printer would even shut down normally.
>
> Dell 5100cn - This Linux driver came with the printer and had previously
> working consistently.  It constantly shows "sending data to printer"
> although nothing appears in the print queue.  Double clicking to print what
> is 'being sent' does not clear this-continuing to do so will cause the same
> document to print again and again.
>
> Any ideas/thoughts to rectify would be appreciated.
>
> Thanks
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