[NTLUG:Discuss] Help! I'm under attack by my ISP!

msr sohomatt at gmail.com
Thu Jul 15 18:50:17 CDT 2004


On 14 Jul 2004 20:30:35 -0500, DMyhand <dmyhand at cox-internet.com> wrote:
> On Wed, 2004-07-14 at 18:01, msr wrote:
> > Comcast - where to start - they couldn't get my account setup - then
> > they couldn't get my email moved back to my new account, then they
> > finally got everything fix and nobody ever contacted me.  The so
> > called help desk insists that they cannot call ou - well how do they
> > fix things then if they cannot dial out.  I often get Cananda on the
> > phone-
> >
> 
> When I worked a call center (AT&T LD) we had certain buttons on the
> phone to connect to certain departments.  There was no way to call out
> from the work station.  When they tell you that, believe them, they do
> not lie (Well, maybe sometimes, but only to make a sale, never to keep a
> customer happy).
> 
> 
> 
> 
> _______________________________________________
> https://ntlug.org/mailman/listinfo/discuss
> 
so how are they supposed to let me know that my service is fixed if my
email is down and they cannot call me back?  I have to keep logging in
once a day for the next however many months?



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