[NTLUG:Discuss] Help! I'm under attack by my ISP!

[Chip Thomas]

I don't think he was justifying it.  He was just saying that it never 
happens.

And he is right.  They have never called me to tell me that a problem has 
been resolved.  If  tech support (at least with DSL) tells you they will 
call you back they are lying.

When mine goes out I complain, then whenever I get the urge for an internet 
fix, I restart the dsl modem and wait to see if all the lights come up 
green.  I'll admit it.  I'm sad.

At 06:50 PM 7/15/2004 -0500, you wrote:

>so how are they supposed to let me know that my service is fixed if my
>email is down and they cannot call me back?  I have to keep logging in
>once a day for the next however many months?
>
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