[NTLUG:Discuss] slightly OT: CF card question with HP officejet 7310

[Leroy Tennison]

Fred James wrote:
> David Simmons wrote:
>> would think http://support.hp.com is your friend?   Here's the product
>> specific page where you can download the manual:
>>
>> http://h10025.www1.hp.com/ewfrf/wc/product?product=391182&lc=en&cc=us&dlc=en&lang=en&cc=us 
>>
>>
>> <http://h10025.www1.hp.com/ewfrf/wc/product?product=391182&lc=en&cc=us&dlc=en&lang=en&cc=us>HTH 
>>
>> - dave
>>
>> On Sun, May 30, 2010 at 12:07 AM, Fred James 
>> <fredjame at fredjame.cnc.net>wrote:
>>
>>  
>>> HP Officejet 7310, using a compact flash card and HP Device Manager
>>> (version 10.0, with HPLIP version 2.7.7)
>>> Madriva 2008
>>>
>>> 4GB CF card does not seem to work ... the camera can deal with it, 
>>> but the
>>> printer cannot
>>> 1GB CF card does work
>>>
>>> Does anyone know where I can find out what the memory limitation of 
>>> this
>>> device and software are?  My googles have not returned anything of 
>>> use as
>>> yet.
>>> Thanks
>>> Regards
>>> Fred James
>>>     
> David Simmons
> Sorry - been there done that - the limits for the CF card are not there
> - at least I couldn't find it
> Regards
> Fred James
>
> David Simmons
> I tried a bit further and I did find, off you lead ...
> <http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00059994&cc=us&lc=en&dlc=en&product=391182> 
>
> ... wherein it is reveled, not the limit for the compact flash memory, 
> but at least the limit of the testing that has been done. In short, CF 
> cards have been tested up to 2GB on some printers and up to 1GB on 
> other printers - but of course the 7310 is not specifically mentioned.
>
> It is also mentioned that while both type I and type II CF cards are 
> supported, there is the possibility that newer high speed CF cards may 
> not be.  Their recommendation? - go back to an older version of card.
>
> Well, that sort of, kind of, maybe, answers my question ... close but 
> no cigar?  Sigh.
> Thanks again
> Regards
> Fred James
>
>
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>
Unless I'm missing something this is basically a hardware question.  If 
I'm correct another option is HP's "Contact Us" page:

http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&dlc=en&cc=us

Presumably during the business day (however that's defined) you could 
chat with support representatives but you can also email them (or 
call).  If you find out that 4GB cards aren't supported then the OS is 
irrelevant.  If they are supported then the question isn't off-topic at all.